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Showing posts with the label bill recovery team

Airtel's Fake Court Case by their Recovery Team (21st April 2010)

Background - Got an Airtel Connection and got it disconnected       We (I and my roommates) purchased an Airtel broadband connection with Wi-Fi. The salesman gave the connection and he assured to give us router in 2 days. But we didn’t get the router for 1.5 months. We told them we won’t pay until we get the router. They agreed. But they sent the bill. We didn’t pay. Then daily they used to call and I used to tell them same thing hundreds of time that too from the beginning and they used to agree that it’s their fault and no one will call again but they did call again. This wasn’t enough. They also sent strong muscular men at home to collect the bill who don’t even know English or Hindi and their job was to collect money at any cost not to negotiate. We talked to their executives on phone and tell him everything again from the beginning. Then they sent us a notice that if we don’t pay they will police case. I talked to a girl named Geeta, who we were su...